About Us
ISS Insurance Group is a family-owned business that has been protecting individuals, families, and businesses since 2012. Our main goal is to provide customers with quality, affordable coverage with an agent they can trust while ensuring the accessibility and customer service you expect from a local agent.
Our mission is to build successful partnerships with each of our clients – getting to know them thoroughly so that we may effectively fulfill their insurance needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our clients, providing them with excellent coverage, for a price they’re comfortable with.
Our agents are local, meaning they care about your family the way an insurance agent should. They’re your neighbors, your friends, even your family. You won’t be dealing with an automated call center, you’ll be talking to your agent, one-on-one whenever you like. We invest a great deal of time getting to know you to ensure you get the coverage that is right for you.
Our Team
Mike Cook as been a licensed insurance provider for nearly a decade. Previously with State Farm, Mike joined ISS Insurance as Agency Manager in late 2017. Born and raised in Coles County, Mike is highly active in the community. He is on the Salvation Army Board; is the Secretary of the Mattoon Community Food Center; and Member of the Mattoon Kiwanis Club.
Mike is a devoted husband to his wife, Samantha, and a proud father to his children Jonah and Addyson. In his spare time, he likes to spend time with his friends, family and two black labs, Willow and Roxi.